Legal & Privacy

Privacy Policy

Learn how CarXprt collects, uses, and protects your data so you can browse and shop with confidence.

This summary is provided for convenience. Please read the full policy below for the legal details that apply to your use of CarXprt.

1. Introduction

CarXprt (“we,” “our,” or “us”) operates an online automotive marketplace and related services.

This Privacy Policy explains:

  • What information we collect
  • How we use it
  • How we share it
  • Your rights and choices

By using CarXprt, you agree to this Privacy Policy.

2. Information We Collect

### A. Information You Provide

We may collect information you provide directly, including:

  • Name
  • Email address
  • Phone number
  • Account login details
  • Vehicle preferences
  • Messages sent through the platform
  • Information submitted in forms (offers, deposits, financing requests)
  • Uploaded documents or images

If you make payments, billing information is processed by our third-party payment providers. We do not store full card details on our servers.

### B. Information Collected Automatically

When you use CarXprt, we may automatically collect:

  • IP address
  • Device type and browser
  • Operating system
  • Pages viewed and time spent
  • Click activity
  • Referral URLs
  • Approximate location (based on IP)

We use cookies and similar technologies to improve functionality, analytics, and advertising performance.

You can control cookies through your browser settings.

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide vehicle search and marketplace features
  • Enable messaging between users and dealers
  • Process deposits or payments
  • Connect with dealers, lenders, warranty or insurance partners (only when you request it)
  • Provide AI-powered recommendations and insights
  • Improve platform performance and user experience
  • Prevent fraud and maintain security
  • Send important service-related communications

We may also send promotional communications if you opt in. You can unsubscribe at any time.

4. AI Features

CarXprt may use artificial intelligence to provide:

  • Vehicle recommendations
  • Price insights
  • Listing summaries
  • Negotiation assistance

Your inputs and interactions may be processed to improve system performance.

AI outputs are informational and may not always be accurate.

5. How We Share Information

We may share information in the following situations:

### A. With Dealers and Partners

If you request information, submit a lead, or initiate contact, your information may be shared with:

  • Dealerships
  • Financing partners
  • Insurance providers
  • Warranty providers

They will use your information according to their own privacy policies.

### B. With Service Providers

We work with trusted third parties for:

  • Hosting and cloud services
  • Payment processing
  • Analytics (e.g., Google Analytics)
  • Email and SMS delivery
  • Customer support

These providers process data on our behalf.

### C. Legal and Safety Reasons

We may disclose information if required by law or to:

  • Comply with legal obligations
  • Enforce our Terms
  • Prevent fraud or illegal activity
  • Protect users and the platform

### D. Business Transfers

If CarXprt is acquired, merged, or reorganized, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information:

  • While your account is active
  • As necessary to provide services
  • To comply with legal or regulatory obligations
  • To resolve disputes and prevent fraud

When no longer needed, we securely delete or anonymize data where feasible.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict certain processing

You can:

  • Update your account information through your profile
  • Unsubscribe using links in emails
  • Contact us to request deletion
  • Email: privacy@CarXprt.com

We may verify your identity before processing certain requests.

8. Security

We implement technical and organizational measures to protect your information, including:

  • Encrypted data transmission (HTTPS)
  • Secure cloud infrastructure
  • Access controls

However, no system can guarantee absolute security.

9. International Users

CarXprt may operate and store data in multiple countries. By using our services, you consent to the transfer and processing of your information in those jurisdictions.

10. Children’s Privacy

CarXprt is not intended for users under 18 years old. We do not knowingly collect personal information from children.

If we learn that we have collected data from a minor, we will take appropriate steps to delete it.

11. Third-Party Links

Our platform may link to external websites or services. We are not responsible for their privacy practices.

We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will provide notice on the platform.

Continued use of CarXprt after updates means you accept the revised policy.

13. Contact Us

If you have questions about this Privacy Policy:

Email: privacy@CarXprt.com